About AAA Approved Auto Repair
When you present you AAA Membership Card you are entitled to:
Free Maintenance Inspection -- On request, your vehicle will be inspected at no charge for items that most frequently contribute to roadside breakdowns when your vehicle is in for service at this facility. You will receive a written recommendation of any needed maintenance or repairs.
Written Estimate -- On request, you will be provided a written estimate of the cost of work to be performed on your vehicle. Not including tax. the cost of work performed on your vehicle may not exceed the written estimate by more than 10 percent unless authorized by you in advance. (Local and state regulations will take precedence regarding notification of repair costs.)
Warranty -- Repairs, including parts and labor, are covered against defects in parts and materials, under normal conditions, by a warranty of 12 months or 12,000 miles, whichever comes first.
Returned Parts -- As evidence of work performed, all replaced parts are returned to you upon request, with the exception of those that must be returned to the manufacturer under a warranty or exchange program.
Dispute Resolution -- AAA will investigate any dispute between a member and this business. If a problem arises from work performed and you are unable to resolve it directly with the facility, then the facility agrees to cooperate with AAA in the resolution. You are not bound by AAA's decision and may seek recourse through other avenues.
About NAPA AutoCare
As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
- To perform high quality diagnostic and repair service at a fair price using quality Napa parts
- To employ ASE certified technicians
- To be dedicated to customer satisfaction
- To exercise reasonable care for the customers property while in our possession
- To obtain prior authorization and provide a price estimate for work performed
- To provide a system for fair settlement of customer complaints should they occur
- To maintain the highest standards of our profession
- To uphold the integrity of all members of the NAPA AutoCare Program
Our National NAPA AutoCare Warranty
We currently offer the NAPA AutoCare "Peace of Mind" Warranty, providing our customers with 12-months/12,000-miles of worry-free protection on qualifying parts and labor. Wherever you may travel, our warranty is honored at over 13,000 NAPA AutoCare locations across the country.
Visit our National Warranty page or call us to learn more about NAPA's "Peace of Mind" Warranty.